Last Updated: August 2025

At HKSHOP Ghana (hkshop.com.gh), we are committed to ensuring that our website is accessible to all users, including people with disabilities. We strive to make our online store inclusive, user-friendly, and navigable for everyone.

Our Commitment

We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This means our website is designed and developed to be:

• Perceivable – All users can access and interpret content.

• Operable – All navigation and features can be used with a keyboard or assistive technology.

• Understandable – The content and interface behave in predictable ways.

• Robust – The website works across modern browsers and assistive technologies.

Features That Support Accessibility

To help achieve a better browsing experience for everyone, we have implemented:

• Text alternatives for non-text content

• Logical heading structure and semantic HTML

• Keyboard-friendly navigation

• Consistent layout and design

• Adjustable font sizes via browser settings

• High-contrast design for readability

Ongoing Efforts

We regularly audit our website for accessibility and work to fix any barriers that may prevent a smooth experience for users with:

• Visual impairments

• Hearing impairments

• Motor disabilities

• Cognitive challenges

We are continually improving our site and welcome feedback to ensure it serves the needs of all our customers.

Having Trouble Accessing Something?

If you experience any difficulty using our website, we’re here to help. You can reach out to us using any of the methods below:

📧 Email: support@hkshop.com.gh
📞 Call/WhatsApp: 0551069350 / 0553152353
💬 Live Chat: Available during business hours on our website

We aim to respond to accessibility concerns same day.

Thank you for shopping with HKSHOP Ghana. We are committed to making your experience as smooth and accessible as possible.