HKSHOP AND TRADING (hkshop.com.gh)
Also operating as HKSHOP GHANA

1. Agreement to Terms

By accessing or using our website, mobile applications, or shopping from HKSHOP AND TRADING (collectively “HKSHOP”), you agree to be bound by these Terms and Conditions. These terms apply to all users, customers, and visitors of our online and physical retail platforms.

2. Privacy Policy

Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

3. Electronic Communications

When you visit hkshop.com.gh or communicate with us via email, text, or other digital means, you consent to receive electronic communications from us. These communications satisfy any legal requirement that such communications be in writing.

4. Copyright & Intellectual Property

All content on hkshop.com.gh, including text, images, graphics, logos, and software, is the property of HKSHOP AND TRADING or its content suppliers and is protected by Ghanaian copyright laws and applicable international treaties. You may not reproduce, duplicate, or exploit any part of the platform without express written permission.

5. Trademarks & Branding

All logos, product names, and trademarks displayed on this site belong to HKSHOP AND TRADING or their respective brand owners. You may not use our branding or likeness for any commercial purpose without written approval.

6. License & Site Access

We grant you a limited, non-exclusive, non-transferable license to access and use hkshop.com.gh for personal, non-commercial use. This license excludes resale, commercial exploitation, and unauthorized data mining or scraping.

7. Your Account

Creating an account enables you to:

• Track orders

• Save items to your wishlist

• Update shipping information

• Submit product reviews

You are responsible for safeguarding your account credentials and agree to accept responsibility for all activities under your account.

8. Reviews & User Content

Users may post reviews or feedback as long as the content is not illegal, defamatory, threatening, or offensive. By posting, you grant HKSHOP a non-exclusive, royalty-free right to use such content. We reserve the right to remove or edit inappropriate submissions.

9. Product Descriptions

We strive for accuracy in all product listings, but we do not guarantee that descriptions, pricing, or availability are error-free. If a product you receive differs materially from its description, you may return it unused under our return policy.

10. Risk of Loss

All items purchased from hkshop.com.gh are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery to the carrier.

11. Returns & Refunds

Returned items are accepted under the terms of our Return & Refund Policy. HKSHOP AND TRADING does not assume ownership of returned items until they arrive at our designated return address. A refund may be issued without a return at our discretion.

12. Warranty Disclaimer

All products and services are provided “as is” and “as available” unless otherwise stated. We disclaim all express or implied warranties, including merchantability and fitness for a particular purpose. We do not guarantee that the site or products are free from harmful components.

13. Limitation of Liability

HKSHOP AND TRADING is not liable for any damages arising from the use of our website or products, including but not limited to indirect, incidental, punitive, or consequential damages.

14. Applicable Law

By using hkshop.com.gh, you agree that these Terms and any disputes arising from your interaction with us are governed by the laws of the Republic of Ghana.

15. Customer Review Invitations

By completing a purchase on hkshop.com.gh, you consent to receive follow-up invitations to review your order via email or other digital channels. Depending on your jurisdiction, we may be required to obtain your explicit consent before sending such reminders. Where applicable, you will be provided with a clear option to give or withhold this consent. You may opt out of receiving review invitations at any time through the unsubscribe link or by contacting us directly.

16. Contact Information

For questions regarding our terms, please contact:
📧 Email: support@hkshop.com.gh
📍 Shop Location: Circle Mall, Tip Toe Lane, Accra, Ghana